Issaquah Nursing and Rehabilitation Center was recognized recipient of the Silver – Commitment to Quality award for its dedication to improving quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that demonstrated their commitment to the quality improvement journey.
"Thank you all so much for all your care, dedication, and time in taking care of me these last few weeks! I truly appreciate it! You all played a huge part in my recovery from surgery and I am so thankful."
"Thank you for the care you gave me as I recovered from hip surgery. I will never forget the kind faces that helped me through it. For all the nice things you did, thank you! We enjoyed our visits with you!"
"Every single employee here has been as cheerful, kind, helpful, and willing as I could have hoped for. You all have my sincerest thanks and appreciation for all your hard work and great help in my recovery!"
"The workers are top-notch the best! Everyone always has a great attitude!"
"Dear Staff, Thank you for all of the wonderful care and support you’ve given to my mother and her family. Thinking of you always and am so grateful to have had all of you to help take care of her."
"I am so happy with this facility. All your employees are so nice and greet everyone with a smile daily. You’re all the reason why this place is given a five-star rating. This is a fantastic place to rehab. Everyone is so pleasant and helpful. I couldn’t have stayed in a better place. Everyone makes you feel at home. The atmosphere here is great."
"No one wants to be in a nursing home when they don’t feel good. However, everyone here made my stay great! My nurses and the others who helped me are great! I appreciate all of you!"
"I can honestly say after a 2 ½ month stay here at Issaquah, I had a good time. I really can’t say that I had a difficult time with anyone. The staff was great and everyone got along."
"I had a wonderful stay here at Issaquah. The attention and care I received was excellent. Everyone was very friendly. Physical therapy and occupational therapy were exactly what I needed. The nursing staff was absolutely wonderful."
"Thank you for all the wonderful care and support you gave to my mom and her family. Thinking of you all and am so grateful to have this place."
"Thank you for taking care of me at the Issaquah Nursing and Rehab facility. I found the staff to be friendly and helpful. My meds were delivered in a timely manner, the food was good, my room was clean, and the nurses and my physical therapist were attentive."
To all our wonderful friends at Issaquah Nursing and Rehabilitation, "Thank you to those who gave Keith such considerate, skillful and sensitive care, from day one throughout his last day. As well as to those who cared for his medical needs. Who guided him through and included him in as many social activities as possible. To those who provided support services for his two year stay-cooking, cleaning, laundry, dietary, speech therapy, physical therapy, and occupational therapy. And to those who had kind words, a smile, and a conversation-for me each and every day. A huge thank you from the bottom of my heart."
“Care was excellent. Lots of personal attention. All of the staff is very pleasant. Your wound nurse is outstanding.”
"The one thing I am grateful for, if there is anything to be grateful for having a shattered ankle, it is the humility and compassion I attained at this Center. As I went through my therapy feeling all sad and frustrated about my issues, I was able to see people both older and younger than myself, struggle with tasks that I take for granted every day. As I watched the therapist work with these people and the patience and understanding they showed and the excitement, the residents showed when they were successful in their efforts; I realized just how fortunate I was with just a broken ankle. I feel that the life lessons that I learned made my stay at this Center worth more than just getting my ankle better. It has made me a better person and I thank you for that."
In appreciation for Issaquah Nursing & Rehabilitation's support as a Bandage Ball 2017 sponsor, Lisa Stubenrauch and Lynnette Anderson were invited to join Overlake Medical Center for a lunch presentation with Overlake President and CEO Mike Marsh and other corporate supporters.